{"id":179,"date":"2026-07-03T12:09:50","date_gmt":"2026-07-03T12:09:50","guid":{"rendered":"https:\/\/luminzaprojector.com\/?page_id=179"},"modified":"2026-07-03T12:15:16","modified_gmt":"2026-07-03T12:15:16","slug":"return-refund","status":"publish","type":"page","link":"https:\/\/luminzaprojector.com\/index.php\/return-refund\/","title":{"rendered":"Return &amp; Refund"},"content":{"rendered":"\n<div style=\"max-width:1200px;margin:30px auto;padding:20px;background:#070b12;color:#fff;font-family:Arial,sans-serif;border-radius:15px;\">\n\n    <div style=\"font-size:14px;color:#777;margin-bottom:20px;\">\n        Home &gt; Returns &amp; Refund Policy\n    <\/div>\n\n    <div style=\"display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:20px;\">\n\n        <div style=\"flex:1;min-width:320px;\">\n            <h1 style=\"font-size:48px;margin:0 0 10px;font-weight:bold;\">\n                Returns &amp; Refund Policy\n            <\/h1>\n\n            <h3 style=\"color:#4d7cff;margin:0 0 15px;font-size:28px;\">\n                Easy Returns. Fast Support.\n            <\/h3>\n\n            <p style=\"font-size:17px;color:#ccc;line-height:1.8;\">\n                We want you to be completely satisfied with your purchase.\n            <\/p>\n        <\/div>\n\n        <div style=\"flex:1;text-align:right;min-width:300px;\">\n            <img decoding=\"async\" src=\"http:\/\/luminzaprojector.com\/wp-content\/uploads\/2026\/07\/WhatsApp-Image-2026-07-02-at-3.57.29-PM.jpeg\" style=\"max-width:100%;border-radius:12px;\">\n        <\/div>\n\n    <\/div>\n\n    <div style=\"display:flex;flex-wrap:wrap;gap:20px;margin-top:40px;\">\n\n        <div style=\"flex:1;min-width:240px;background:#111827;padding:25px;border:1px solid #1e3a8a;border-radius:12px;\">\n            <h2 style=\"color:#4d7cff;\">1. Return Window<\/h2>\n            <p style=\"color:#ddd;line-height:1.8;\">\n                You can raise a return request within\n                <span style=\"color:#4d7cff;font-weight:bold;\">7 days<\/span>\n                of delivery.\n            <\/p>\n        <\/div>\n\n        <div style=\"flex:1;min-width:240px;background:#111827;padding:25px;border:1px solid #1e3a8a;border-radius:12px;\">\n            <h2 style=\"color:#4d7cff;\">2. Eligible Returns<\/h2>\n\n            <ul style=\"line-height:2;color:#ddd;padding-left:20px;\">\n                <li>Damaged Product<\/li>\n                <li>Wrong Item Received<\/li>\n                <li>Dead On Arrival<\/li>\n                <li>Missing Accessories<\/li>\n            <\/ul>\n\n        <\/div>\n\n        <div style=\"flex:1;min-width:240px;background:#111827;padding:25px;border:1px solid #1e3a8a;border-radius:12px;\">\n            <h2 style=\"color:#4d7cff;\">3. Not Eligible<\/h2>\n\n            <ul style=\"line-height:2;color:#ddd;padding-left:20px;\">\n                <li>Used Product<\/li>\n                <li>Physical Damage<\/li>\n                <li>Packaging Missing<\/li>\n                <li>Accessories Missing<\/li>\n            <\/ul>\n\n        <\/div>\n\n        <div style=\"flex:1;min-width:240px;background:#111827;padding:25px;border:1px solid #1e3a8a;border-radius:12px;\">\n            <h2 style=\"color:#4d7cff;\">4. Refund \/ Replacement<\/h2>\n\n            <p style=\"line-height:1.8;color:#ddd;\">\n                After verification we process replacement or refund within\n                <span style=\"color:#4d7cff;font-weight:bold;\">\n                    5-7 Business Days\n                <\/span>\n            <\/p>\n\n        <\/div>\n\n    <\/div>\n\n    <div style=\"margin-top:40px;background:#111827;border:1px solid #1e3a8a;padding:30px;border-radius:12px;\">\n\n        <h2 style=\"margin-top:0;font-size:34px;\">\n            5. How to Raise a Return Request\n        <\/h2>\n\n        <div style=\"display:flex;flex-wrap:wrap;justify-content:space-between;gap:20px;margin-top:30px;\">\n\n            <div style=\"flex:1;text-align:center;min-width:160px;\">\n                <div style=\"width:70px;height:70px;border-radius:50%;background:#1d4ed8;color:#fff;font-size:30px;line-height:70px;margin:auto;\">1<\/div>\n\n                <p style=\"margin-top:15px;color:#ddd;\">\n                    Go to <b>My Orders<\/b><br>\n                    Select your order.\n                <\/p>\n\n            <\/div>\n\n            <div style=\"flex:1;text-align:center;min-width:160px;\">\n                <div style=\"width:70px;height:70px;border-radius:50%;background:#1d4ed8;color:#fff;font-size:30px;line-height:70px;margin:auto;\">2<\/div>\n\n                <p style=\"margin-top:15px;color:#ddd;\">\n                    Click on<br>\n                    <b>Request Return<\/b>\n                <\/p>\n\n            <\/div>\n\n            <div style=\"flex:1;text-align:center;min-width:160px;\">\n                <div style=\"width:70px;height:70px;border-radius:50%;background:#1d4ed8;color:#fff;font-size:30px;line-height:70px;margin:auto;\">3<\/div>\n\n                <p style=\"margin-top:15px;color:#ddd;\">\n                    Upload Video \/ Photo<br>\n                    Describe Issue\n                <\/p>\n\n            <\/div>\n\n            <div style=\"flex:1;text-align:center;min-width:160px;\">\n                <div style=\"width:70px;height:70px;border-radius:50%;background:#1d4ed8;color:#fff;font-size:30px;line-height:70px;margin:auto;\">4<\/div>\n\n                <p style=\"margin-top:15px;color:#ddd;\">\n                    Submit Request<br>\n                    Team Review\n                <\/p>\n\n            <\/div>\n\n            <div style=\"flex:1;text-align:center;min-width:160px;\">\n                <div style=\"width:70px;height:70px;border-radius:50%;background:#1d4ed8;color:#fff;font-size:30px;line-height:70px;margin:auto;\">5<\/div>\n\n                <p style=\"margin-top:15px;color:#ddd;\">\n                    Pickup \/ Replacement<br>\n                    Refund Process\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n        <div style=\"text-align:center;margin-top:40px;\">\n\n            <a href=\"#\" style=\"display:inline-block;background:#2563eb;color:#fff;padding:16px 40px;text-decoration:none;border-radius:8px;font-size:18px;font-weight:bold;margin-right:15px;\">\n                Raise Return Request\n            <\/a>\n\n            <a href=\"#\" style=\"display:inline-block;background:#1f2937;color:#fff;padding:16px 40px;text-decoration:none;border-radius:8px;font-size:18px;font-weight:bold;border:1px solid #2563eb;\">\n                Contact Support\n            <\/a>\n\n        <\/div>\n\n    <\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Home &gt; Returns &amp; Refund Policy Returns &amp; Refund Policy Easy Returns. Fast Support. We want you to be completely satisfied with your purchase. 1. Return Window You can raise a return request within 7 days of delivery. 2. Eligible Returns Damaged Product Wrong Item Received Dead On Arrival Missing Accessories 3. Not Eligible Used [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-179","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/luminzaprojector.com\/index.php\/wp-json\/wp\/v2\/pages\/179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luminzaprojector.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luminzaprojector.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/luminzaprojector.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/luminzaprojector.com\/index.php\/wp-json\/wp\/v2\/comments?post=179"}],"version-history":[{"count":5,"href":"https:\/\/luminzaprojector.com\/index.php\/wp-json\/wp\/v2\/pages\/179\/revisions"}],"predecessor-version":[{"id":185,"href":"https:\/\/luminzaprojector.com\/index.php\/wp-json\/wp\/v2\/pages\/179\/revisions\/185"}],"wp:attachment":[{"href":"https:\/\/luminzaprojector.com\/index.php\/wp-json\/wp\/v2\/media?parent=179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}